Phone: +64 3 385 1478
Free phone: 0800 26 36 26
Postal address: 27 Bronwyn Street, Christchurch 8052, New Zealand
Physical address: Otarama Road, Springfield 7580, Canterbury, New Zealand
100% refund if cancellation is due to weather or river conditions not being suitable. Alternatively jet boat departure can be re-scheduled for any other suitable day of departure. Please note that less than 1% of scheduled jet boat departures are cancelled due to adverse river/weather conditions. We will contact passengers (or please contact us if unsure) at 8am on day of schedule tour departure if adverse river/weather conditions prevent jet boat departure (please supply contact phone number, hotel room number or other means of contact when booking your tour). Should you not turn up only 50% of your payment will be refunded unless you have made contact with us within a reasonable time prior to your departure.